Refund & Cancellation Policy

ASK RD is operated by Ask-RD Auto LLC ("we", "us"). You are buying directly from us. Stripe is our payment processor — it handles card details, billing and invoicing on our behalf, but all customer service, cancellations and refunds are handled by us.

RD Plus and RD Pro subscriptions carry a 30-day money-back guarantee: if you are not satisfied, email us within 30 days of your order date and we will refund that payment in full.

Email us at support@askrdauto.com from the address on your receipt and tell us what happened. We action refunds ourselves through Stripe. Refunds are returned to the original payment method, usually within 5–10 business days depending on your bank.

Subscriptions renew monthly until you cancel. You can cancel at any time from the billing portal linked on the Pricing page. Cancelling stops future renewals and keeps your access through the end of the period you have already paid for.

RD Concierge and RD White Glove cover a single vehicle purchase and are hands-on work carried out for you. If you change your mind before RD starts work on your purchase, email us and we will refund you in full. Once work has begun, we refund the portion covering work not yet performed. Either way, tell us within 30 days and we will deal with you fairly — we would rather sort it out than leave you unhappy.

Questions about billing or refunds: support@askrdauto.com. See also our Terms of Service and Privacy Policy.