How can we help?
Email us and a human replies. Include what you asked RD and what you expected — it makes fixes much faster.
Does ASK RD search the web?
Not today. RD's answers are built on real dealership and finance-desk experience, not live web searches. Every brief includes a 'verify before you act' section pointing you at the primary sources to check.
Can I upload documents or photos?
Vehicle deal images can be uploaded on Deal Check. General document and file analysis is not available yet.
Where are my saved briefs stored?
Saved briefs stay in your browser's local storage on the device you used, so clearing site data removes them. Deal Check results you save to your workspace while signed in are stored on your account (the written summary only — never the photos or PDFs you uploaded).
How do payments and refunds work?
Paid plans are available on the Pricing page. You buy directly from ASK RD; Stripe processes the payment, so we never see your card details. Cancel a subscription anytime from the billing portal on Pricing. Subscriptions carry a 30-day money-back guarantee, and Concierge work is refunded for anything not yet performed — email us and we handle it. See the Refund Policy for details.
How do I install ASK RD on my phone?
iPhone: open the site in Safari, tap Share, then 'Add to Home Screen'. Android: open in Chrome, tap the menu, then 'Install app' or 'Add to Home screen'.
Install on your phone
ASK RD installs to your home screen from Safari or Chrome and opens full-screen like an app. Native App Store and Play Store versions are in preparation.
Legal
Read the Privacy Policy, Terms of Service and Refund Policy.
ASK RD version 1.0.0 · build 2026.09.10